Services Manuals -

Services Manuals

Services Manuals

Customer Administration

AntiDDoS Protection RioRey: Service Statistics

An overview of the AntiDDoS protection service, which detects and mitigates DDoS attacks in real time, is available in the Customer Administration. The guide provides details about this section of the system, explains the various filtering options and attack types, and includes a description of the email reports.
Two-factor authentication in Customer Administration

To increase the security of user accounts, you can activate two-factor authentication in the Customer Administration.
Customer Account: Managing Users and Permissions

For easier service management, you have the option of assigning user sub-accounts to your main account in Customer Administration.
Statistics Generated in Customer Administration

In Customer Administration, there are reports and diagrams of servers and routes traffic. In this guide we explain all about this data and where to find it.
Where To Find Server, Port, and Power Supply Information

Instructions on finding all the device specifications, including the server ports, location, IP addresses, etc. in MasterDC Customer Administration.
Password Sharing within MasterDC

Share passwords with our employees securely via a module in Customer Administration. This guide describes how to do it.
Housing – Service Manual

Server and Rackhousing service provides space where customers can place their servers or racks. This manual will guide you through the first steps in the data centre and how to proceed when importing your technology to MasterDC Brno or Prague.
Dedicated Server – Service Manual

A Dedicated Server is a physical server leased to a single customer for their web projects, databases, emails and other applications. This manual contains information about the entire lifecycle of the service, from ordering to running the service and troubleshooting.
Virtual Server (VPS) – Service Manual

VPS, or Virtual Private Servers, are emulated machines running on the physical hardware. The manual contains information about the entire lifecycle of the service, from ordering to running the service and troubleshooting.
Cloud Hosting – Service Manual

This manual contains all of the information about Cloud Hosting. It will take you through the first steps in Customer Administration and explain how to log in to the vCloud Director Control Panel, where you can manage your cloud.

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