- Leader in managed services in Czechia
- Practical and safe control panel
- Backups included
Security and protection
We ensure that the managed server is exposed to as few threats as possible. Administration involves regular reporting and protection against attacks and viruses.
Immediate support response
If a problem occurs on a managed server, it is essential to act fast. So we guarantee a reaction from our technical support within 15 minutes at any time day or night.
Regular system updates
A non-updated app might represent a danger to the server. For managed servers, we take care of updates ourselves.
We help with migration
Our administrators will help you to arrange the transition from your current provider to ensure it is smooth.
Our clients' experience
7 years with us
“The technicians and administrators at Master always do their best to help us ASAP. And I have to say it hasn’t happened yet that we haven’t found a solution. At the very beginning, it was the Technical Director himself, Martin Žídek, who got us out of a tight spot.”
Karel Marciniszyn
Corporate Manager IT Administration and Support
Administration comparison
| No administration | Managed Lite | Managed Enterprise | |
|---|---|---|---|
| Administrator interventions | For a fee | For a fee | 3 hours |
| Administration availability | By agreement | Within working hours | 24/7 |
| Monitoring | For a fee |  |
|
| System updates |  |
|
|
| Backup patches | |
|
|
| DDoS protection | For a fee | For a fee | |
| Backups included | |
25 GB | 100 GB |
| Software options | None | Restricted* | Unlimited |
| Operating system | Linux, Windows | Linux | Linux, Windows |
| Control panel | For a fee | ISPmanager | For a fee |
* For Lite administration, we provide the most common services and apps, including a web server (Nginx, Apache, PHP as a module/FastCGI/FPM), databases (MariaDB, MySQL, PostgreSQL), and a mail server (Exim, Dovecot). Other interventions can be implemented by agreement.
Server is optimised for specific applications
No administration means hidden server charges
Attacks
DDoS attacks have been becoming more and more common. But people still undervalue protection against this threat and potential outages result in great financial losses. Our managed servers have efficient Radware protection so you do not have to worry.
Downtime
An outage of a few minutes might mean you losing hundreds of customers. Our managed servers are supervised 24/7 by professionals who facilitate high availability. Outages are detected and dealt with immediately.
Productivity
Managed servers save time and money. If any complications occur, an administrator detects the cause of the problem quickly and suggests a solution, so you can be working on your projects uninterrupted.
Repairs and updates
Low cost, lots to do. Obsolete applications threaten server security; monitoring your servers is completely up to you. If you encounter an issue that you do not know how to deal with, you still have to find an expert.
Frequently asked questions
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Which server technologies do you use?
Managed servers are provided as virtual servers (VPS) on Proxmox/KVM, high-availability VMware cloud servers, and reserved dedicated Foxconn and DELL servers.
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Is it possible to manage servers stored with a third party?
We can also provide administration for individual clients’ servers, whether they are run at our data centre or are placed with third parties.
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Which operating systems can be used with managed servers?
Our servers can be run with Linux or Windows.
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Will I have access to the managed server?
Yes. Complete server administration is not available, but you can get restricted administration rights, for instance via a ISPmanager control panel.
Which server technologies do you use?
Managed servers are provided as virtual servers (VPS) on Proxmox/KVM, high-availability VMware cloud servers, and reserved dedicated Foxconn and DELL servers.
Is it possible to manage servers stored with a third party?
We can also provide administration for individual clients’ servers, whether they are run at our data centre or are placed with third parties.
Which operating systems can be used with managed servers?
Our servers can be run with Linux or Windows.
Will I have access to the managed server?
Yes. Complete server administration is not available, but you can get restricted administration rights, for instance via a ISPmanager control panel.
