- leader in managed services in CZ
- practical and safe control panel
- backup included in price
Security and protection
We make sure that the managed server is exhibited to as few threats as possible. Administration involves a regular reporting and protection against attacks and viruses.
Immediate support response
If a problem occurs on a managed server, it is essential to act fast. We guarantee our support’s team response within 15 minutes anytime whether day or night. Hence you won’t be bothered with hardware issues anymore.
Regular system updates
A non-updated app might represent a danger to the server. Concerning the managed servers, we take care of updates ourselves.
We detect the migration
Our administrators will help you to arrange the transition from the current provider in order to make it smooth.
Our clients' experience
7 years with us
“Technicians and administrators in Master always do their best to help as asap. And I must admit it has not happened so far that we would not find the solution. In the very beginnings, it was the Technical Director Martin Žídek alone who got us out of the tight spot.”
Karel Marciniszyn
Corporate manager IT administration and support
Comparison of managed servers regimes
| No Administration | Managed Lite | Managed Enterprise | |
|---|---|---|---|
| Administrator’s interventions | For an extra charge | For an extra charge | 3 hours |
| Duration of administration | Individually | Within working hours | 24/7 |
| Monitoring | For an extra charge |  |
|
| System updates |  |
|
|
| Backup patches | |
|
|
| Anti-DDoS protection | For an extra charge | For an extra charge | |
| Backup included in price | |
25 GB | 100 GB |
| Software options | None | Restricted* | Unlimited |
| Operation system | Linux, Windows | Linux | Linux, Windows |
| Control Panel | For an extra charge | ISPmanager | For an extra charge |
* In terms of Lite adminnistration type, we provide the most common services and apps which include webserver (Nginx, Apache, PHP as a module / FastCGI / FPM), databases (MariaDB, MySQL, PostgreSQL) and mailserver (Exim, Dovecot). Potential other intervention types might be implemented individually.
Server is optimised for specific applications
Hidden server payments without administration
Attacks
Numbers of DDoS attacks has been increasing excessively. However, protection against them is still underestimated; hence a potential failure results in great financial losses. Managed servers are therefore protected with an efficient Radware protection so that you do not have to worry about this.
Failures
You might lose hundreds of customers when it comes to a few-minute shut down. Managed servers are suprvised by professionals 24/7 and thus facilitate high availability. The failure is detected and dealt with immediately.
Productivity
Managed servers save time and money. If any complications occur, an administrator detects the cause of the problem quickly and suggests a solution, while you might be working on your projects uninterrupted.
Repairs and updates
Low cost, plentiful duties. Obsolete applications threaten security of the serves; watching servers is completely up to you. If you encounter an issue which you do not know how to deal with, you have to find an expert in the end.
Most frequent questions
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Which server technologies do you use?
Managed servers are provided as virtual servers (VPS) on Proxmox / KVM technologies, highly available VMware cloud servers and reserved dedicated servers Foxconn and DELL.
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How is it possible to manage server stored in the third party?
We can provide administration individually for clients’ servers as well, whether they run in our data centre or are placed in the third parties.
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Which OS is possible to use with managed servers?
Server might be operated under Linux and Windows OSs.
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Will I have an access to the managed server?
Yes, it is. A full server administration is not available, but you can get restricted rights for administration, for instance via ISPmanager control panel.
Which server technologies do you use?
Managed servers are provided as virtual servers (VPS) on Proxmox / KVM technologies, highly available VMware cloud servers and reserved dedicated servers Foxconn and DELL.
How is it possible to manage server stored in the third party?
We can provide administration individually for clients’ servers as well, whether they run in our data centre or are placed in the third parties.
Which OS is possible to use with managed servers?
Server might be operated under Linux and Windows OSs.
Will I have an access to the managed server?
Yes, it is. A full server administration is not available, but you can get restricted rights for administration, for instance via ISPmanager control panel.
