Due to the nature of the online supermarket’s services, a sizeable portion of Rohlik’s customers consists of seniors, visually impaired individuals, and other users with disabilities. For them, shopping for groceries from the comfort of their home is preferred over visiting physical stores, where they often require staff assistance – simply because they cannot locate products on the shelves or read information on labels and price tags.
So, to ensure these customers can navigate the mobile app as easily as others and shop comfortably from their homes, the code must be designed to meet accessibility standards. A survey conducted in mid-2023 also offered suggestions that could further enhance Rohlik’s app.