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Useful Tutorials

  • Billing and Agreements
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  • Useful Tutorials
  • Password Sharing within MasterDC

    Share passwords with our employees securely via a module in Customer Administration. This guide describes how to do it.
  • Radware DefensePro: Reports and Statistics

    In Customer Administration, you will find reports, characteristics, and statistics of DoS and DDoS attacks that Radware DefensePro blocked, providing a network protection solution. This document describes this section of the customer system and explains items and values of attack specifications detected by behavioural traffic analysis.
  • Private Backup – Connection to Backup Space

    This document explains how to connect to the backup space while using the Private Backup service. Customers can purchase private backup to all MasterDC services in both data centres (Prague and Brno).
  • Troubleshooting Connectivity Issues To or From MasterDC

    This document describes how to troubleshoot connectivity issues to or from our MasterDC data centres and what steps and actions to take before reporting a problem.
  • Managed DNS and DNSSEC

    MasterDC customers can use our DNS servers to manage their domain names. In this document you will find the IP addresses of these DNS servers and instructions for setting up and managing them in the web interface.

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