Customer Account: Managing Users and Permissions
For easier service management, you have the option of assigning user sub-accounts to your main account in Customer Administration.
Useful Tutorials
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Statistics Generated in Customer Administration
In Customer Administration, there are reports and diagrams of servers and routes traffic. In this guide we explain all about this data and where to find it. -
Editing a Hosts File on Windows, Linux, and macOS
The hosts file is used to map IP addresses to hostnames. It can also be used to block access to various websites or connections to certain servers. This tutorial describes how to edit the file. -
Where To Find Server, Port, and Power Supply Information
Instructions on finding all the device specifications, including the server ports, location, IP addresses, etc. in MasterDC Customer Administration. -
Password Sharing within MasterDC
Share passwords with our employees securely via a module in Customer Administration. This guide describes how to do it. -
Radware DefensePro: Reports and Statistics
In Customer Administration, you will find reports, characteristics, and statistics of DoS and DDoS attacks that Radware DefensePro blocked, providing a network protection solution. This document describes this section of the customer system and explains items and values of attack specifications detected by behavioural traffic analysis. -
Private Backup – Connection to Backup Space
This document explains how to connect to the backup space while using the Private Backup service. Customers can purchase private backup to all MasterDC services in both data centres (Prague and Brno). -
Troubleshooting Connectivity Issues To or From MasterDC
This document describes how to troubleshoot connectivity issues to or from our MasterDC data centres and what steps and actions to take before reporting a problem. -
Managed DNS and DNSSEC
MasterDC customers can use our DNS servers to manage their domain names. In this document you will find the IP addresses of these DNS servers and instructions for setting up and managing them in the web interface. -
KVM over IP
KVM over IP is an interface that can be connected from anywhere over the internet to access the device remotely. The manual summarizes the hardware requirements and connection procedure.
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