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Help Centre

Billing and Agreements

Billing and Agreements

  • Billing and Agreements
  • Data Centres
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  • Description of Network Connection Lines and Data Plans

    Technologies located in MasterDC data centres are connected to the internet via connectivity lines. In this article, you can find an overview of the lines and a description of the data plans.
  • Extending or Deactivating Services

    A brief overview how to proceed when changing service parameters or switching to another service.
  • Billing and Warranty Claim Process

    Overview of the billing and available tariffs of MasterDC services. The last section also provides information on how to deal with incorrect billing or any service complaints.

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