Comgate is a Czech company that has been developing and delivering comprehensive cashless payment solutions for more than 20 years. Their services are trusted by brands such as Wolt, Ticketportal, and Donio, as well as thousands of other clients. What they value most are Comgate’s transparent conditions, excellent customer support, and services that meet the highest security standards, including certification by the Czech National Bank.
For Comgate’s customers, fast and secure transactions are non-negotiable. Their payment gateways and terminals therefore depend on high-performance infrastructure that operates reliably without interruption. Equally important are strong security, technical support, and the flexibility to adapt systems to new requirements. To ensure this, Comgate relies on dedicated servers from MasterDC for running its virtualisation platform, application servers, and database systems that power key services.
Comgate previously ran a mix of in-house servers and various hosting services. But as the customer base grew, so did the demand for higher reliability, better support, and stronger infrastructure. The old setup could no longer keep up.
“We decided it was time to choose a new provider. Any new environment had to comply with the certifications required to meet formal and security standards for our services,” explains Radek Novák, IT Specialist at Comgate. “At the same time, we needed to maintain compatibility with some legacy applications and minimise downtime during migration.”
When evaluating potential providers, technical specifications and price were important, but not the only factors. The team’s expertise and personalised approach played a key role. “MasterDC offered us the right mix of professionalism, flexibility, and reliable infrastructure. That’s why we chose them,” adds Novák.
Ensuring compliance with security standards while enhancing the stability and flexibility of the infrastructure.
The solution is built on the Proxmox VE virtualisation platform and high-performance Dell EMC servers. Because MasterDC’s infrastructure is designed for scalability, Comgate was able to rapidly increase capacity during surges in demand without lengthy planning or new hardware investments.
By outsourcing its physical infrastructure, Comgate no longer has to worry about power, cooling, or network connectivity – all of which are fully managed by MasterDC. Every component is built with redundancy, ensuring that services continue to run even if one element fails. The professional data centers also provide a level of security and protection that would be very difficult to replicate in-house.
MasterDC worked closely with Comgate to design the IT infrastructure. “From the start, we discussed possible scenarios and weighed the pros and cons of each approach. Thanks to MasterDC’s experienced administrators, we avoided compatibility issues and built an infrastructure that is both high-performing and cost-efficient,” explains Novák.
Any disruption has a direct impact on Comgate’s end users, making stability and security critical. With MasterDC, Comgate gained much stronger support in crisis situations.
“MasterDC offered us a unique blend of professionalism, flexibility, and reliable infrastructure. Their expertise helped us avoid compatibility issues and design a platform that delivers on both performance and cost efficiency.”
Radek Novák
IT Specialist Comgate
“Working with MasterDC is professional yet personable. We always receive fast and helpful responses to our requests. It’s clear from the communication that they don’t just see us as a customer, but as a partner,” says Novák.
Experience was one of the main criteria in selecting a provider. MasterDC guided Comgate in choosing the right solution and continues to support the company with infrastructure optimisation, development, and the future integration of cloud services.
MasterDC’s data centers provide Comgate with robust physical security and convenient server access, while also helping the company meet regulatory requirements and obtain the certifications essential for financial services.
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